VMA Speaker Presentations

VMA uses our Sustained Profitable Growth System in our targeted presentation topics.

Speaker1The first dynamic (Executive Development) addresses developing self-awareness and leadership skills within the leaders of the organization. While this is often seen as the “soft” side of business, it is in fact the most critical, for without these skills nothing will happen within the other two dynamics.

The second dynamic (Personnel Development) involves learning how to develop and work with a highly talented team. It addresses these challenges on two different levels: effective communication between the business leader and their team, and helping managers work effectively together as a team rather than simply as a group of talented individuals.

The third dynamic (Business Development) addresses the technical components of the business. These are the more measurable dynamics that we often associate with business performance, such as business strategy, sales growth, profitability, cash flow, job performance, service quality, and KPIs.

Executive Development


How to Talk so People Will Listen (Scott Tackett)

Whether we’re communicating with a customer, giving instructions to an employee, or listening to a colleague, effective communication strengthens our chances for making things work well in our companies. Too often, however, what’s in our head isn’t what comes out of our mouths, leading to confusion, mistakes, and damaged relationships both with our employees and our customers. This program will help ensure your message is not only being sent correctly, but is also being received correctly. You’ll learn the essential components of influence and how to use them to communicate effectively while building trust among the people in your organization.

The Entrepreneurial Conspiracy—Six Entrepreneurial Behaviors That Conspire to Derail Your Company (Chuck Violand)

Are you achieving the things you want from your business? If not, you may find the reason is that you’ve been conspiring against yourself! Learn how to stop sabotaging your efforts to grow your company and begin charting a course for personal and professional prosperity.

Developing Business Strategy (Tom Cline)

Do you need to take your business plan to the next level to develop the competitive advantage you need to succeed in your market? By applying Porter’s 5 Forces Model to the restoration and cleaning industries, this presentation shows you how to to identify and overcome external threats to your company. Shape your strategy with your business plan to get ahead of the competition.

Personnel Development

PPT_Focus_Personnel Building a High Performance Team (Scott Tackett)

In order for a business to succeed, it must have strong teams as one of its foundations. In this program, participants learn the skills necessary for leading high-performance work teams, the difference between teams and teamwork, the best supervisory role for forming teams, and the importance of setting standards and expectations for teams. We will explain concepts associated with team cohesiveness and their relationship to team performance. And for those times when your team isn’t functioning as it should, we’ll help you to recognize, understand, and deal with conflict within the team. Finally, you’ll learn how to clearly define the outcomes and goals you expect from your team members and how to manage and enhance team effectiveness.

Managing For Accountability: Responsibility, Empowerment, and Accountability (Scott Tackett)

Finger-pointing and blame cause damage in businesses every day. The sad truth is that this occurs more often than you might suspect and has negative effects on your employees and your business. There is a solution to these issues, and it’s not as difficult as you might think. This interactive workshop demonstrates the combined power of responsibility, empowerment, and accountability in achieving successful project results, professional growth, and team cohesion. We will define these terms and explain how clear agreements build a framework for maintaining focus and overcoming obstacles. You will also learn guidelines for managing agreements and effective strategies to hold yourself and others accountable for results. Learn how to make your organization a “no-blame zone.”

Leading Change in the 21st Century Workplace (Scott Tackett)

Change is an expected part of life. In fact, the survival and growth of most organizations depends on change and innovation in virtually all aspects of operations. However, the reality is that, in the workplace, most employees fear and retreat from change. In today’s 21st century workplace, it is the owner/manager who has the major role in effecting change, with the success or failure of any change initiative directly related to the owner/manager’s ability to anticipate and address resistance to change. Too often, owners/managers look for quick solutions or responses to “prove” that they are doing things differently. The focus of this training is to explore the introduction and implementation of change from a management perspective.

8 Sins of Management (Chuck Violand)

Many business owners are very successful in guiding their companies through the initial stages of growth. But, when they reach the second stage (where they have to depend on people doing the work for them), or the third stage (where they have to depend on managers to manage the people actually doing the work), their management skills fall short. This presentation walks you through eight “sins of management” that get in the way of business growth and shows what you can do to avoid them.

Business Development

PPT_Focus_Business Mastering Stage 2 Growth: Overcoming the Challenges That Stall Small Businesses (Timothy E. Hull, CR)

Starting a business is pretty straightforward: find a need in your market, offer a unique way to fill that need, then work day and night to deliver it. That’s the easy part. The tough part is in knowing how to manage your growing business once it’s moved beyond the start up phase and into Stage 2. Unfortunately, this is where many small business owners realize the skills that grew them to this point are not enough to keep them growing, and as a result, their companies stall.

In this program, we detail the makeup of Stage 2 companies (defined as more than $1M but less than $20M in annual revenue). We also identify those characteristics that help Stage 2 companies succeed: the talented people who staff them, the processes that operate them, the financials that drive them, and the leadership that inspires them. Finally, the program concludes with an explanation of four factors that contribute to “Stage 2 Stall,” a condition that occurs when owners try to maintain growth in their Stage 2 companies by relying on the skills that worked in Stage 1, and how to avoid Stall while achieving sustained growth in your business.

Restoration Estimating (Timothy E. Hull, CR)

Restoration Estimating is more than writing down the physical aspects of a loss and entering it into a computer system. The best estimators understand how to sell jobs, negotiate with adjusters to build relationships, and craft professional estimates that drive profitability and eliminate future negative change orders and supplements. In this program, restoration estimators learn the secrets behind selling through consultation, pricing estimates accordingly, building relationships with adjusters and clients, and handling a higher workload with fewer mistakes. The program is highly interactive and uses role playing and real life scenarios to help participants understand how to use the information covered on every estimate they do to produce more jobs and greater profits.

Sailboats, Yachts, and Tall-Masted Ships (Chuck Violand)

Businesses rarely grow in a smooth, methodical fashion. More often than not, they experience jumps as they grow that can be painful to the owner and threatening to the business. That’s where the relationship between sailing a boat and growing a business comes into play. This presentation takes you on a journey of business growth as owners move from one size boat to another. At some point, the very survival of our companies may dictate making the leap to a larger boat. With each leap, one’s decisions become weightier, and if we don’t have the proper strategies in place beforehand, we’re at serious risk of capsizing.

The Most Important Thing to Know About Hiring Great People (Scott Tackett)

The key to building a successful business isn’t just finding good customers. It’s finding, and keeping, good employees. Whether the unemployment rate is high and you are bombarded with applications or the rate is low and you have far fewer choices, this workshop will provide you with an effective program for building a team of the best people available.

Lifting the Numbers Curse: Making Your Financial Reports as Easy to Understand as 1-2-3 (Chuck Violand)

Cleaners and restorers have developed an entire vocabulary around hiding out from their financial reports. And it’s no wonder, given that “accountant-ese” language can be somewhat intimidating and rather confusing. After attending this workshop, however, you’ll have no more reasons to hide. Hear, in everyday language, what all those numbers mean, and learn which ones you need to pay attention to.

Leading a High Performance Organization (Timothy E. Hull, CR)

As our companies grow, too often they evolve into inefficient, confusing organizations where people don’t know what their responsibilities are, or two or three people are doing what only one person should. This program shows you how to be the architect of your own lean, high-performing company by organizing your company and your people to achieve maximum performance. You’ll learn how to increase profitability at every stage of your company’s growth by designing an organization that is long on accountability and short on duplication, one that brings out the best in your people with tools that help them set (and achieve) “stretch” performance goals. You’ll also learn how to hold your people accountable to produce the results you expect from their positions.

To request additional information or talk to a VMA representative about cost and structure of VMA’s professional speaking programs, click this link.


Dr. Holly Bognar gives insight into the importance of empathy in her Difficult Conversations presentation at The Experience in Las Vegas.

Chuck Violand, President of VMA, provides a passionate look into how loss of vision can negatively affect a restoration or cleaning small business owner during E-Conspiracy.